Laura says: In April 2019, I visited Dr. Goldberg because I had ingrown toenails in both my big toes. Dr. Goldberg stated she would cut a small section of the nail and cauterize with a chemical. I explained to her my feet are very important to me and I enjoyed getting pedicures. I prided myself in having cute feet and toenails. The ingrown toenails never caused me to have infections or any other type of medical issues. At times, it was painful with certain shoes. Dr. Goldberg stated no one would know I did the procedure and I would be able to get pedicures in a month, just in time for the summer. Dr. Goldberg also stated the nail grove would heal right next to the nail. She NEVER EVER explained the consequences or any negative outcomes the procedure could have. I believed in Dr. Goldberg and trusted her as a professional and experiences podiatrist with impressive accolades. The following week I went into her office and had the procedure done. She never gave me the option of viewing the procedure. She had a divider, a curtain, covering my feet. The procedure was quick. Dr. Goldberg provided me with a self care postoperative guide to follow as well as an antibiotic ointment. The following day when I uncovered the dressing, my heart dropped to my stomach. Dr. Goldberg had cut a substantial amount of toenail making my big toenails small. The two toenails were cut disproportionate. At that moment, I knew the procedure was not performed correctly. I remember I started to cry in horror. I went to my follow up appointment and expressed my concerns to Dr. Goldberg. She told me not to worry and it would take time to heal. She never mentioned this to me before I had the procedure done. I let time pass and I was noticing my toenails were becoming worse. The chemical Dr. Goldberg had utilized was Phenol. Since she cute a substantial amount of toenail, the chemical burned my exposed nail bed near the nail grove. The remaining portion of the small toenail lifted on the side. I became anxious and went to see Dr. Goldberg. I was crying and told Dr.Goldberg this was not what she explained would happen. She was curt and said it was a surgical procedure with a chemical. I told her if she would of explained all of the side effects and/or negative outcome I would of NEVER gotten the procedure done. Dr. Goldberg was dismissive. Dr. Goldberg told me to give it time and I did not need to make anymore follow up appointments. Disheartened and anxious I made appointments to two other podiatrists. Both confirming my toenails were cut too much. This has caused me a get deal of anxiety and insecurity regarding my feet. I have not been able to get pedicures and I am self conscious about wearing open toe shoes. I am constantly crying and blame myself for ruining my feet. I am a young woman that has to live with this for the next 40-50 years. I feel Dr. Goldberg did not care about the great impact this has had on me emotionally. My toenails are growing back split, lifting nd disfigured. They will never look normal.